PRIVACY POLICY

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

DEFINITIONS

When we use the term us in this privacy policy, we are referring to thevitaminpatch.com and its affiliates. When we use the term you or your, we are referring to website visitors, customers, newsletter subscribers, and any others who interact with our website, products, or services.

YOUR PERSONAL INFORMATION (PII)

Our Privacy Policy describes both how we collect PII from our visitors (websites, TV, and Social) and how that information is used.

INFORMATION WE COLLECT

When you visit our website, you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.

AT MEMBER REGISTRATION

When you register, we may collect information such as your name, e-mail address, and other relevant information as requested.

WHEN BUYING PRODUCTS OR SERVICES

If you purchase a product or service from us, in addition to the above, we collect information like billing address, credit card number, and other relevant information as requested.

ONLINE FORMS

Information entered by you on our website. That information is added to those already collected.

MOBILE APPLICATION

We may collect information as described above if you use a mobile application.

COMPUTER INFORMATION (PC) / SITES

When you come to our site, we automatically receive the URL of the site from which you came and the site to which you are going when you leave our site. We also receive your IP address, browser type, the country from which you accessed our site, and the pages you visited.

COOKIES

We use cookies to collect session data. You can choose to decline cookies. If you do, you may not be able to fully experience the features of our website.

We use or may use data collected by cookies, log files, device identifiers, location data and clear gifs to: (a) remember information so that you will not have to re-enter it during your visit; (b) provide custom, personalized content and information; (c) provide and monitor the effectiveness of our services; (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems.

Some things to be aware of:

• Identifying the source of a newsletter subscription referral
• Signing up and Managing a subscription to our email newsletter
• Cart abandonment
• Delivering targeted advertising
• Remarketing purposes
• Delivering live chat support

LOG FILES

We use log files to gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We do not link this automatically-collected data to other information we gather about you. The number and frequency of visits and various activities are tracked to improve our website and services.

AUTOMATIC INFORMATION

We automatically collect certain technical and non-personal information ("Technical Information") when you visit our website. This Technical Information is used to gather aggregate data about all of our website visitors, including browser and platform types. Technical Information may also include information such as your IP address, which may be used to help identify you or your location.

GOOGLE AD AND CONTENT NETWORK PRIVACY POLICY

Third party vendors, including Google, use cookies to serve ads based on your prior visits to our website. Google's use of the DART cookie enables it and its partners to serve ads to you based on your visits to this site and/or other sites on the Internet. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL: https://policies.google.com/privacy.

GOOGLE ANALYTICS PRIVACY POLICY

We use Google Analytics to collect information about how visitors use our website. Google Analytics uses cookies to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to compile statistical reports on website activity. We use these reports to understand how visitors find and use our website.

GOOGLE REMARKETING

We additionally use Google's remarketing feature. This feature uses advertising cookies to enable Google to serve ads based on past visits to our website. You can opt out of Google's use of cookies by visiting Google's Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

FACEBOOK REMARKETING

We may use Facebook remarketing to advertise to people who have previously visited our website. This means that we may place a cookie on your browser, and then Facebook may show our ads to you on Facebook. We may also use Facebook Custom Audiences to deliver targeted advertising. You can learn about Facebook's data use policies at Facebook's privacy page.

HOW YOUR INFORMATION IS USED

We use the information we collect for these purposes:

• Fulfilling orders and processing payments
• Providing customer service and support
• Improving our website and services
• Sending promotional and marketing communications

COMMUNICATIONS AND EMAILS

By providing us with your email address and phone number, you have opted in to receive communications from us via email, phone, and/or text messages. These communications may include, but are not limited to, newsletters, promotions, surveys, and transactional notices. You may opt out at any time by following the unsubscribe instructions included in each email or by contacting us directly.

SHARING YOUR INFORMATION WITH AFFILIATES AND OTHER THIRD PARTIES

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

COMMUNITY DISCUSSION AND REVIEWS

In addition to all of the above, if you choose to submit a review through a community discussion feature on our website, the information you submit will be publicly displayed. Please be careful about what personally identifiable information you submit in these contexts, as any content you submit can be read, collected, or used by other users.

LEGALLY REQUIRED RELEASES OF INFORMATION OR DISCLOSURES FOR LAW ENFORCEMENT

We may be required by law to disclose information about you to law enforcement authorities or in legal proceedings. We may also disclose your information if we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

DISCLOSURE TO SUCCESSORS

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

PROTECTING THE PRIVACY RIGHTS OF THIRD PARTIES

If any postings you make on our website contain information about third parties, you must make sure you have permission to include that information. While we are not legally responsible for the actions of our users, we will remove any postings about which we are notified, if such postings violate the privacy rights of others.

KEEPING AND DELETING YOUR PERSONAL INFORMATION

We generally keep your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information, you can request that we erase your personal information.

CHANGING YOUR PERSONAL INFORMATION

You can change your information by contacting us at any time. Whenever reasonably possible, we will provide you with access to the personal data we hold about you. If that data is inaccurate, you can ask us to correct it. You can also ask us to delete your personal data.

DO NOT TRACK

Some advanced browsers have a built-in feature designed to inform websites you visit that you do not want certain information about your visit collected. Activating this "Do Not Track" feature sends a signal to the website you are visiting. Because there is not yet a common understanding of how to interpret the Do Not Track signal, our website does not currently respond to Do Not Track browser signals.

For more information please see: service@thevitaminpatch.com or james@thevitaminpatch.com

CHILDREN'S ONLINE ADVERTISER

We do not direct our website or our products to children. We recognize the importance of children's safety and privacy on the Internet. Our website is intended for use by adults only. We urge parents to instruct their children to never give out personal information when online. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

PROTECTING THE CHILDREN'S PRIVACY

We recognize the importance of protecting the privacy and safety of children. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

YOUR EMAIL POLICY

You can "Opt Out" of receiving email from us at any time. To do so, simply find the "unsubscribe" link at the bottom of any email we send, or contact us at service@thevitaminpatch.com and we will remove you from our email list promptly.

OUR SECURITY POLICY

Our website has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use industry-standard SSL technology to allow for the encryption of personal information. Our servers are protected by firewalls and are physically located in secure data facilities. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. We will never sell your personal information to a third party without your permission.

Despite these security measures, we cannot guarantee the security of information on or transmitted via the Internet. We are not responsible for any breach of security or for the actions of any third parties that may obtain any personal information.

INFORMATION STORAGE, LOSS, AND BACK-UP

We have undertaken commercially reasonable efforts to preserve, protect and secure the personal information submitted by users of our website or generated during their use of our website, including establishing and maintaining reasonable technical and organizational measures against unauthorized or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data. However, despite such measures, the security of information transmitted through the Internet cannot be guaranteed. We are not responsible for any breach of security or for the actions of any third parties.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date above. Policy changes will apply only to information collected after the date of the change.

QUESTIONS ABOUT OUR PRIVACY POLICY

If you have any questions about our privacy policy, please contact us at service@thevitaminpatch.com.